Thursday, April 17, 2008

The State of IT at the APN

A colleague who had been to Algiers in 2006 as part of an assessment visit told me that I would be impressed by the information technology (IT) already in use in Algeria. He was correct; I was and am impressed. Whatever prejudice there may have been about what I would find in a so-called "third-world" country was immediately dispelled. The APN IT staff are intelligent, capable, hard-working individuals who have accomplished a great deal. They have modern equipment, and they are using modern techniques and technologies. They take pride in what they do, and rightfully so. They are also eager to learn and to accomplish even more.

The issues facing the APN IT staff are the same ones IT staff for US state legislatures face:
  • providing all the solutions that users want in a timely manner with limited resources
  • effectively training and supporting users
  • maintaining system integrity and security while allowing access to data and functions
  • coping with rapidly changing technologies - hardware, software, and techniques
  • keeping up with today's demands while planning for tomorrow
  • navigating sensitive social and political environments

I have no doubt that the APN IT staff is not only up to these challenges, they welcome them. Again, like their American counterparts, they want to be the best for their users and an example to others. They are an inspiration to me, and I look forward to learning from them as our interactions continue.

7 comments:

karima B said...

On a longtemps cru que l'Algérie était un malheureux pays rétrograde, en marge du developpement...certains médias n'ont pas été tendres avec notre pays, et ont transmis une fausse image de l'Algérie...c'est vrai que nous avons vécu une décennie noire difficile, ce qui a mis en berne tout developpement rapide. Mais l'Algérien, comme vous le dites, transcende les difficultés et résiste admirablement aux méandres de la vie..il est doué d'une grande intelligence et s'adapte facilement à toutes les situations..nous avons une matière grise qui s'exporte et fait les beaux jours de pays avancés...la technologie est arrivée en Algérie? tout le monde s'y met sans difficulté!
Notre pays est relativement jeune et se construit petit à petit..si nous avons un retard à rattraper, ce n'est pas un problème: chaque chose en son temps, comme dirait l'autre!
Pour ceux qui ont eu la chance de venir en Algérie constater les choses d'eux même, j'aimerai savoir s'ils avaient une autre idée de notre pays? et pourquoi?
merci...

Ric Cantrell said...

I think you are right, KB. What we experienced in Algeria was a bright vibrant country with energy, amazing landscape, and healthy, smart, strong people who are as capable as people anywhere else. I have great hopes for your nation. Your history carries some pain and tragedy, but it is also full of nobility, strength, hope, and inspiration for the rest of the world.

I sincerely believe the best way to predict the future is to invent it. With people like you and the others we met in Algiers, I believe the future is in good hands.

I appreciate Tim's professional analysis of IT operations in Parliament. In addition to technical skill, I found IT staff to be friendly and very responsive/customer-service oriented.

Tim said...

I heartily endorse Ric's comments and his vision of your future.

To your question of what idea I had of Algeria beforehand, I can only say that it was born of ignorance and not from any actual knowledge. I did not know much about Algeria except its location and some very general facts. Therefore, my assumption was that Algeria was an African country that had great potential but had done little to realize that potential.

Obviously, my assumptions were very incorrect. What I found in Algeria is that there is indeed great potential and that your potential is already being put to use.

Certainly there is much to be accomplished, but progress is being made. Creating a common vision for your country and working together to make it a reality will harness that potential and use your resources to make the dream come true.

karima B said...

J'approuve vos analyses aussi..
Tout comme pays qui s'ouvre sur la modernité, et sur les investissements étrangers, l'Algérie se construit petit à petit..il y'a des secteurs qui bougent plus que d'autres, il y'a d'énormes chantiers à réaliser, tout est question de volonté politique de la classe dirigeante...il y'a une frange de la population qu'il faudra par contre rassurer: les jeunes. c'est un grand défi qu'il importe de prendre en charge. A mon avis les énergies devront se consacrer dans l'immédiat à ce grand sujet. L'on a vu la crise des harragas ( ceux qui prennent la mer dans des embarcations de fortune pour rejoindre l'Europe), et les émeutes dues au chômage. Je crois qu'il faut donner plus de poids au Ministère de la Jeunesse, avec une nouvelle "feuille de route".

Ric Cantrell said...

Re: modernization.

One essential, perennial question is: how do you modernize without abandoning the religious and cultural treasures of history?

In America, we've seen nearly-complete homogenization of many areas that were formerly diverse and rich with local knowledge & culture. Algeria will take her rightful place in he world and I hope she does it without losing the distinct and profound gifts she has to offer in the process. Asia doesn't have the answer to this one. I don't think America or Europe have found the answer, either.

I know you have put a lot of thought into this, KB, and I'd love to hear your perspective - especially from a Kabylie oriented point of view.

karima B said...

Oui Ric,
La richesse éthnique et culturelle d'un pays ne peut pas se perdre, seules les lois de l'universalité doivent régner..vous savez, l'on appèle l'Algérie, un "pays en voie de developpement", donclogiquement nous avons entamé le processus du developpement. Il ne nous sera pas possible de reculer. A moins d'une régression historique exeptionnelle, nous sommes condamnés à avancer..il y'a des modèles dans le monde qui nous servent de miroir, comme s'il y'avaient des précurseurs pour ceux qui vont suivre...les USA sont un modèle pour le monde entier, aujourd'hui l'Europe est solide ( l'Euro est plus fort que le dollar), l'Asie arrive...je ne m'y connais pas bien en économie, alors il est possible que je me sois trompée...

Wendy Madsen said...

I think Tim's analysis of the APN IT staff is very accurate. I was very impressed with the staff and the infrastructure that you have created.

As to Karima's question about my impressions of Algeria? I am embarrased to say that I knew almost nothing of your country. Rosie Berger, a legislator from Wyoming, and Mike Sunseri, a legislative staffer from Kentucky, traveled to Algeria as part of an NCSL delegation in the past. They both told me that I had to take this trip because it was such an amazing experience. Nonetheless, I was not prepared for the beauty of Algiers, the kindness of the people, and the tremendous potential that you have. Now, I am telling everyone who will listen to me about how wonderful your country is!